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Three Easy Ways to Order!

Phone: 401-846-1300
Fax: 401-849-1060
Email: kpfile@avidproducts.com
When ordering please be sure to provide your ship to / bill to address, item number, and quantity. Please also provide contact information in case AVID needs to contact you regarding your order.

Payment Methods

AVID accepts all Major Credit Cards, Prepayments made with Checks, and Purchase Order Numbers.

Shipping & Handling

AVID ships via FedEx, UPS, or USPS: the ship to address cannot be a PO Box and we do not accept CODS. If your order is large enough to go by truck. An AVID representative wll be in contact with a quote.

Warranty
Click here to view our Warranty.

Returns
Please contact AVID at any of the above information if you feel you need to return your order. Returns will be accessed on a case by case basis. Only pre-authorized returns and unopened, unused merchandise will be accepted.

Damage

Please check every box for damage when it arrives. Note any damage with the delivery driver before they leave; damaged caused by the delivery company is their responsibility. Please check packing lists immediately and call within 24 hours of receipt if products are missing or incorrect.

Bids & Quotes
AVID will happily work with any company in securing bid contracts. We are a flexible company and will work with you as needed. AVID’s catalogs and websites do NOT show every product we carry. If you do not see what you require please contact us. AVID also offers custom logos and packaging; please call for details.

Tax Exempt
If you are a tax exempt customer please provide us with a copy of your Tax Exempt Certificate. If you resell your products please provide us with a copy of your Resale Certificate.

 
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